Privacy Policy

Introduction

At My School Flow (operated by Kaichro Technologies), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• School administrator details (name, email, phone number)
• Student information (name, date of birth, grade, parent contact)
• Teacher information (name, email, subjects taught)
• Parent/guardian information (name, email, phone number)
• Payment and billing information

Usage Information

We automatically collect certain information when you use our platform:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and preferences

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process payments and send receipts
• To communicate with you about updates and features
• To improve and optimize our platform
• To detect and prevent fraud or security issues
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: With third-party vendors who assist in operating our platform
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your information:

• 256-bit SSL encryption for data in transit
• Encrypted database storage
• Regular security audits and updates
• Role-based access controls
• Automated backup systems
• Two-factor authentication options

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data

Children's Privacy

Our platform is designed for educational institutions and stores student information as part of school records. We do not knowingly collect information from children under 13 for marketing purposes. Student data is collected and processed solely for educational administration.

Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized features. You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@myschoolflow.com
• Phone: +263 77 459 9141
• Address: Kaichro Technologies, 3 Anchor Road, Harare, Zimbabwe